Very bad experience. Very bad service. Spintel failed to provide an internet service for 10 days during my daughters year 12 exam studying. They have no back up service at all. They still invoice for the service they dont provide. They refuse to refund for the service they cant provide. I had to use a professional service temporarily so my daughter could continue her year 12 studies and asked Spintel to cover the costs due to them not being able to provide an internet service. They refused to cover the costs. They keep refering to thier terms and conditions which basically state they dont have to provide a service but can still invoice you for it. When trying to deal with them, they keep handballing the complaint to other people. So far I have dealt with about 7 people, during the last couple of weeks.I woud advise against using their service, or non-service as I have found. They wont even tell you when they stop your service. They want you on direct debit so they can keep taking your money, whether they provide an internet connection or not.A scam is a scheme whereas a person, business or company will take your money without providng a product or service........Stay clear.
Claim your business profile now and gain access to all features and respond to customer reviews.
SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.