I signed up with Spintel, wanting to give this lesser-known company a fair chance. Based on a few positive reviews, I took the plunge. However, after two SIM cards, extra charges, poor technical support, and months without internet access, I’m no closer to having a functioning service.Now I’m being told I need to pay for another Spintel modem to be delivered. At this point, I’m ready to give up on the company altogether. It’s been a terrible experience — costly and frustrating — with multiple units sent back and forth, SIM cards that don’t solve the issue, and having to rely on a hotspot instead of the service I paid for.The unlocked Telstra Inseego device I used as a replacement for the faulty Nokia tower worked fine and delivered decent download speeds until the service was cut off. Despite being told everything was fine, the 25 Mbps plan led to blocked service.After testing with multiple devices, it’s clear the problem lies with Spintel’s service, not the hardware. Customer support offers little help, and you end up paying more than with other providers.I recommend avoiding Spintel — the service is unreliable, and the support is ineffective. Walk away.
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SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.