I’m extremely disappointed with SpinTel’s customer service. It is nearly impossible to reach them by phone – calls go unanswered or are endlessly on hold. Their WhatsApp support is just as bad, with hopelessly slow response times. When they finally reply, the answers are often irrelevant or make no sense, clearly written by untrained offshore operators who don’t understand the actual enquiry.It's incredibly frustrating trying to get even basic support. If you need reliable service or customer care, I strongly recommend looking elsewhere. SpinTel has been a major letdown.
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SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.