spintel.net.au

1.3
1.3 Based on 220 reviews

SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages....

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Lyndsay B.
DO NOT USE UNDER ANY CIRCUMSTANCES

DO NOT USE UNDER ANY CIRCUMSTANCES - don't use them, trust me please. They charge $15 late fees EVERY SINGLE time the charge bounces. The service was TERRIBLE, the rates are ALWAYS more than they advertise. We cancelled to go to a more reputable provider, they continued charging us; and we ONLY FOUND OUT, because they then sent all our fees owning to a DEBT COLLECTOR! When we called Spintel FURIOUS about this, and asking them to cancel the debt collection (which will impact our good credit scores), they still haven't cancelled the debt collection, it's been 4 weeks; I'm still getting emails from debt collectors despite telling them that Spintel has overcharged us. The debt collector said they won't cancel till Spintel tells them to, Spintel won't cancel unless we pay them - we've manage to negotiate the fee down to $54, they honestly shouldn't be getting anything after the nightmare we've had to go through. I can honestly see this company soon on A Current Affair or 60 Minutes, I think what they're doing is unlawful.

1
Date of experience: Nov 20, 2023

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Business Details

  • SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.

  • language https://spintel.net.au

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