spintel.net.au

1.3
1.3 Based on 220 reviews

SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages....

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Kenneth Wilson
They rip you off, do their best to keep you away from any support service and make cancellation diff

They provide lower lifetime rates for new customers, and clearly don't seem to care for loyal customers, effectively ripping us off by keeping us on their higher rates. Their support is the worst I have ever seen. Their phone support does not work ("There was an error transferring this call") and their chatbots are incompetent and crash - and make it really hard to reach a human support person. Their "account management" webpage doesn't work, as "cancel this service", for example, doesn't even let you cancel the service. Instead, it just hangs there when one presses "Submit Cancellation".

1
Date of experience: Apr 05, 2025

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Business Details

  • SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.

  • language https://spintel.net.au

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