spintel.net.au

1.3
1.3 Based on 220 reviews

SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages....

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Rathbone Lewis
Poor internet speeds

Poor internet speeds, upload is the very worst , waiting a whole day to upload 1gb file. Then Speedtest speeds consitently show that they fall short of contracted rate ie deliver 50% of the speed. Talk to customer service online and they just go through their handbook of things to do and then suggest problems are at your end. Miraclulosly afte they put you on hold and talk with their service people full speed occurs, then next day same problem occurs. If i had to guess i would thing they have an automatic throttle in place that their service people can overide but its not a permant fix. I am not sure about that but it sure feels like it. Anyway 1 star because they dont deliver what they are selling and when advised they dont fix it either, Im only on a 6 mth trial so i will go back to my old provider in a few days. I have been with Spintel 3 months and do not recommend.

1
Date of experience: Feb 24, 2025

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Business Details

  • SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.

  • language https://spintel.net.au

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