It really is bad as other people have already stated on the website. I wish I had properly checked reviews before connecting to Spintel. Since joining in July, they have been unable to assist me with connecting VOIP claiming it was an issue with the modem from my previous provider saying it was locked. I contacted my previous provider who confirmed the modem was NOT locked. Anyway, for NBN25, we only connect 2-3 devices max at any given time but we have constantly had drop outs and/or no coverage for a whole day or more. When I asked them what was going on, they say its an outage but yet the website did not publish any either planned or unplanned outage so Im guessing its the service provider. When you try to get hold of Support via telephone the queue is really long and the callback is non-existent.
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SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.