spintel.net.au

1.3
1.3 Based on 220 reviews

SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages....

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Jacqueline B.
Avoid At All Costs!!

Avoid At All Costs!!! Worst internet provider on the market! Absolutely endless dropouts! I live in a city and have always had reliable internet, with absolutely no previous issues! Swapped to Spintel and I now have between 10 to 100 dropouts every single day! This has been ongoing since day one and if you read all the true reviews, not the fake reviews Spintel posts themselves, you will see all genuine customers have the same issues! Every customer service person you deal with is rude, arrogant and utterly useless - none of them are helpful and none have any clue what they are doing at all! It took them over 3 days to even connect my internet originally as the “tech support” people literally couldn’t figure out how to connect my modem … which says it all really! I have now spent over an hour trying to cancel a non-lock in contract, which they are trying to claim I am locked into, even with proof I’m not! It should not take this long to cancel a service that doesn’t even work! The absolute worst of companies out there. Pay slightly more and get decent service and reliable internet.

1
Date of experience: Jan 01, 2023

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Business Details

  • SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.

  • language https://spintel.net.au

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