spintel.net.au

1.3
1.3 Based on 220 reviews

SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages....

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Kurt Foster
Spintel is not a great company

Spintel is not a great company. I have had issues with their internet customer service and now mobile phone service.- Contacted the company on Friday to complete a sim transfer of ownership to my partner's name and they said they would charge me a fee.- Contacted Spintel on Monday to say I didn't want this as they were going to charge.- Completed a port out with another company to then receive a contact from Spintel that the transfer had been completed 10 mins later.- Then did a transfer through the new company so the account was under my partner's name.- Spintel sent a transfer of ownership fee to my partner even though the name reflected on my port out was my name.- Contacted them and was told that they couldn't dispute it due to the transfer completion a month before my call but it had been 3 days.- Blatantly lied to me telling me that I had completed various things on dates that had not occurred on those dates.Pretty disappointing company.Do not go with them.

1
Date of experience: Oct 27, 2022

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Business Details

  • SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.

  • language https://spintel.net.au

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