I recently signed up for a service, and to be honest, it hasn't been a positive experience. The technicians who came to set up my connection spent six hours at my home trying to get everything in order. They put in a lot of effort, but it turned into a long and tiring ordeal. When I finally attempted to connect today, I couldn't even come close to the 500 Mbps speed I’m paying for — I was only achieving around 50 Mbps. When I reached out to customer support, I was informed that it was a limitation of my router. I inquired about getting a new router at no additional cost due to the ongoing issues, but my request was denied. What truly frustrated me was how abruptly the call with the technician ended. It felt rushed, as if I wasn't a priority, and I was left without a satisfactory solution. At this point, I'm planning to disconnect the service altogether. My mobile hotspot is actually faster and much more dependable than what I've experienced here.
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SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.