This service is far from being locally oriented. I urge everyone to support local businesses and steer clear of them! I had previously used other affordable mobile providers without any issues until I unfortunately signed up with this one. They made an error with my internet connection, leaving me without access for days. I wasn't informed about the porting problem until I discovered it myself and attempted to reach out. After spending countless hours on hold, I had to speak to three different scripted representatives before one finally took action without just reading from a script. The customer support seems to be entirely offshore and lacks understanding of local consumer rights. Communication is poor, and the wait times are excessive, with representatives not grasping local concerns. They simply read from scripts and feign assistance. I made over 30 calls in my first month regarding various issues (porting, connection, billing, etc.) with no compensation offered. For the sake of your well-being, avoid this provider.
Claim your business profile now and gain access to all features and respond to customer reviews.
SpinTel is an Australian-based telecommunication company that mainly provides residential broadband, 4G connectivity and home phone packages.