I’ve had to call multiple times and they have sent several different parts, yet my treadmill still doesn’t work. They even sent me a new control board and expected me to assemble it myself. Luckily, a family friend helped, but it still didn’t resolve the issue. All I want is for my treadmill to function again after spending 3k on it, yet they are avoiding sending at least a new deck and motor. I would advise against buying from them.
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