Placed order which was confirmed and my credit card was charged. Order was packed and shipped very quickly. However, when order arrived it was missing two items. Packing slip had them listed, but they weren't in box. Could not reach customer service. Even called and kept getting disconnected after several rings. Finally got on their website and was able to chat with someone. Apparently, their warehouse team was not keeping up on inventory and these items were out of stock. However, I was not informed nor given an opportunity to substitute as these were Christmas gifts. I was told that customer service was also overwhelmed due to the inventory problem. Product might be great, but this company needs to get its act together. They advertised a lot, but fell flat on their face. I now have to try to get a refund. Not sure if I'd trust placing another order with them after this experience.
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Spongelle Beyond Cleansing Body Wash Infused Body Buffers. Infusions of exotic extracts, rich moisturizers and gentle cleansers. Luxurious Bathing Indulgence
