I reviewed this company a few years ago, when they had a very glitchy website. That side of things appears to have improved, and this review is NOT about their sports or gaming site, but their LIVE CASINO. All I can say is DO NOT go near it. I was sent an email with a small bonus attached, with a choice of three games. I chose one, entered the room, and there was a bonus round in play. I was prompted to use a "bet creator", whereby I could select my chips and numbers, and have them ready to play when the bonus round had finished. I did this, and before I knew it the countdown had finished and the wheel was spinning. It landed in one of the numbers I had chosen, but for some reason the bet creator hadn't fired. So instead of a nice little win for my troubles, I encountered a loss, as I added a few chips to the bonus I had received. The worst part of this though was the customer service. Utterly shambolic, wasn't interested, no offer of a small bonus to compensate, just a load of "fair play" copy and paste corporate bull, with absolute zero level of customer care. I suppose to work for a bookmaker though you've got to not care about the punter, that's how they operate.So it's safe to say I will never, ever go near their Live casino again, they clearly like cheating their clients and then treating them like dirt when they complain.Trust me, if you want to play a bit of live roulette, do not use this site.
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