I contacted sportsbreak.com via a link from the Chelsea website, who stated that they were their “official travel partner”. I was looking to go to Wroclaw for the Europa Conference Cup final, and although it was more expensive than scheduled flights at that time, I liked the idea of being escorted to and back from the stadium by CFC officials, so I enquired. The only proviso was that I had to get a ticket via the club, which was no problem.Later that day (15 days prior to the final) I received an email from Sportsbreak, stating that “YOU ARE GOING TO Wroclaw”. I received nothing else thereafter, until 5 days prior to the final. In the meantime I booked two nights at a hotel near Luton airport, as it was an early flight on the day of the game, returning in the early hours of the next day plus I was travelling from Cornwall!On Friday May 23rd I received another email from them saying that my application for the trip had been denied due to “first come first served” and So I had to make my own way, they did tell me that there were still plenty of flights, and hotel rooms available, but in the ten days I waited for my updated details (or so I thought) the prices for both the flights and hotels had nigh on tripled!I contacted them to complain but they were not really interested, doubling down on their “decision” to deny me a seat on the flights.I will be contacting the Club soon to inform them of my experience, with their preferred travel partner, not to mention the £700 extra it cost me to travel and stay in Wroclaw because of their ineptitude.Please think TWICE before booking any trips with this totally unprofessional outfit!Paul
Claim your business profile now and gain access to all features and respond to customer reviews.
SportsBreaks specialises in delivering unforgettable sports travel experiences to many of the world's most exciting sporting events including domestic and international football match breaks, premier league football, international and domestic cricket, formula 1, rugby, nfl and many more.
