We bought 4 tickets for a Chelsea game, hospitality. For late August. We made our purchase mid-July. Unfortunately, due a fixture change, we weren't able to attend now, so requested a refund for the tickets. Over 6 weeks before the event. We thought this was quite a reasonable request, but SportsBreaks did not. They pointed us to their well-hidden refund policy, which essentially stated we could only have 80% of our booking cost back. So we only got a refund of £800, from a £1,000 purchase, with this company pocketing the £200 difference. If it was a week before, or days before, I could understand, but 6 weeks out this is just a terrible way to treat your customers. Will not be using them again, hope the £200 was worth it.Edit (response to reply): Your Feefo reviews look very suspicious to me (all one after the other, and just a handful of words with no details, very vague), hence why I've left a genuine review here.
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SportsBreaks specialises in delivering unforgettable sports travel experiences to many of the world's most exciting sporting events including domestic and international football match breaks, premier league football, international and domestic cricket, formula 1, rugby, nfl and many more.
