Poor Customer Service and Unresolved CancellationI placed an order and submitted my cancellation request within 24 hours, before any shipping confirmation or notification of dispatch was received.Under EU consumer law (§355 BGB), this falls within the legal right of withdrawal — regardless of whether the item has been shipped.Despite this, SportsDirect refused to cancel the order.To make matters worse, the delivery address used was incorrect, even though I had already updated my new address in my customer account prior to placing the order. Because of this error, the parcel will not reach me.The company showed no flexibility or understanding, and my request for cancellation was ignored.I am very disappointed with the lack of customer care and legal compliance.I will not order from SportsDirect again and can only advise others to be cautious before making a purchase.
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Sports Direct bietet eine große Auswahl an Sportausrüstung, Kleidung, Schuhen und Accessoires der größten Marken wie Nike, Adidas, Puma und Under Armour. Ganz gleich, ob Sie Freizeitsportler oder Spitzensportler sind, in unserem Sortiment finden Sie alles, was Sie brauchen, von Laufschuhen und Trainingskleidung bis hin zu Ausrüstung für verschiedene Ballsportarten und Fitnessaktivitäten.See more
