How on earth does a company in today's society not have a customer service contact point?? I ordered a table tennis table online. Received my delivery date, waited in on the day and low and behold the delivery company try and deliver a treadmill?After waiting on hold for 30 mins to the delivery company they tell me that SD sent them the wrong item.I try and contact SD to find out what has happened. No customer contact centre just an infuriating ChatBot that is completely useless. I then realise that I have to email my issue.A generic email is sent back in reply telling you how busy they are and that they will get around to you when they have time.So, I have spent £229 and I have no idea where, when or if I am going to get the table tennis table which is a birthday present for my son. It now seems that it won't be arriving in a timely manner as I have to wait for the busy department to read my email and then contact me when they're not so busy. Really poor service here.UPDATE- Finally got an email from customer services three days after I contacted them. Here we are on the 21st of September and still no table tennis table, no clue as to where it is, when I will get it and SD don't seem to have a clue either as they sent me some useless tracking information telling me where the running machine I didn't order now is!!Absolutely fantastic!!!
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Sports Direct bietet eine große Auswahl an Sportausrüstung, Kleidung, Schuhen und Accessoires der größten Marken wie Nike, Adidas, Puma und Under Armour. Ganz gleich, ob Sie Freizeitsportler oder Spitzensportler sind, in unserem Sortiment finden Sie alles, was Sie brauchen, von Laufschuhen und Trainingskleidung bis hin zu Ausrüstung für verschiedene Ballsportarten und Fitnessaktivitäten.See more