I think it’s absolutely ridiculous and abysmal with the return policies…brought my two children the same trainers online, both sizes came up smaller than average so kept the biggest size for my youngest but needed to exchange the smaller size, took them into store but were refused any exchange or refund as the trainers were purchased online and had to do the return online only, keeping in mind initially delivery cost was £5 on top of goods, once I got the returns online sorted there was another fee to return them of another £5..scamming people, what a backwards process!
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Sports Direct International plc is a British retailing group.
