Echoing everyone else, Sprout is extremely difficult to cancel and makes you jump through so many hoops, there is no button to simply cancel, etc. We notified over a month in advance, and they took forever to respond, and finally told us that we couldn't get out of a contract that a prior employee had signed that we were unaware of. Despite our tight budget, team turnover, and good faith attempt to notify them, Sprout threatened to send us to collections if we didn't pay for the next full year. Writing this review in hope that other businesses don't fall into the same trap, and waiting for the federal government to regulate subscription services that don't provide an online cancellation option!
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