There is no simple way to cancel a subscription. Clicking on "deactivate now" does nothing (which you would think goes against the FTC Negative Option Rule, but I guess they don't care). They do not let you cancel even if you request to cancel prior to the renewal date. Their communication is great when they are doing their high pressure sales, but customer support is non existent. When they do reply, it is clearly just a copy and paste script with no real help.If you are a small non profit with a tight budget, do not use this service. Other than it being insanely overpriced compared to other products on the market, they will make it impossible to cancel your subscription and are not willing to work with you and your circumstances.It has been nearly a month and we are still waiting to speak with a real person to sort this situation out.
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