I have been trying to order a custom product for a not cheap price tag from this company for over a month and cannot get someone on the phone that can speak English! I have tried emailing (even using Google translate to Vietnamese) and i still can’t get clear answers! I can’t tell if this is a real company or not! I am asking simple questions like measurement questions and all the only thing they want to answer was the question about the cost for the custom job! I have asked to speak to someone who speaks English and i got a call from a number in Vietnam and i was never able to find a US number anywhere. I keep reading reviews about their communication and i can’t get someone to get on a call with me to answer questions and when i do get an email answer, it’s only covers one topic….the cost! No mention ever of constant communication throughout the process (even when i mentioned i am hesitant with the large price tag and not being able to speak to someone who speaks English and can communicate with me about my order)! I love their pictures but am suspect of these reviews based on my experience! Update 7/8/25: I recieved an email based on this review that expressed their desire to work with me to make sure to get my questions answered. I will update my review based on my experience with this final attempt to get something built. Update 7/17/25: I have now been able to communicate with someone and the process has gone MUCH better! I have been communicating with Loc now and he is very responsive and able to incorporate my requests into the custom piece. We have decided to move forward and will update the review once again after I get the product.
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Spry Interior is proud to be a pioneer in the field of interior design and construction, specializing in providing creative and high-class interior solutions for our clients. Although only established in 2023, Spry Interior has affirmed its position in the industry with a team of experienced, dedicated and highly skilled employees.
