Ryan H. (canada)is one of the best customer service reps I have encountered in a long time. He was very helpful, patient and professional. We spent 3hrs going over the 6 LM2 cameras I purchased, trouble shooting and formatting SD cards. We laughed and were very cordial by the end of our trial and error. I even purchased some of the accessories per his suggestions. Believe it or not blowing the SD card and area assisted a lot. Getting a signal and formatting the SD cards was a learning experience. Ryan missed his break and probably his lunch assisting me. I am so glad when I called this Sunday when our city was shut down due to the freeze, I was able to have a warm comforting conversation with Ryan. He solved every issue even when trouble shooting didn't work. I hope every rep at Spypoint is like Ryan. Kudos to this young man. He made my day and my perception of Spypoint even greater. On a scale of 1-5 I give Ryan a 10, or shall I say a 30 since we had 6 cameras to work through. Keep doing OUTSTANDING work Ryan H. I look forward to sharing your great customer service on every platform until I get a survey. remember "I got your back" lol...
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