Such an awful voucher system. They make it deliberately difficult so people give up and don’t bother redeeming. You have to set up an account and link a payment card, transfer vouchers from the gifter, pay for the meal out of your own pocket and then get reimbursed. However we had to contact customer service to get the reimbursement which took a week. I was starting to worry that it was some kind of scam and I’d be £100 out of pocket. Also, hardly any restaurants accept the voucher and it’s misleading on their website. Make sure you filter which restaurants accept it. When we searched by area (Bath) there are 1000 results but only 5 accept the voucher! It’s written in small writing whether the restaurant accepts the voucher. Giving two stars as Dionne from customer services was helpful and quick to respond. Definitely wouldn’t recommend square meal vouchers!
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SquareMeal started over 30 years ago, as a guide to the best restaurants in the City of London. Since then, we have grown to encompass the whole UK, as well as private dining, weddings and parties. Now, we are the UK’s leading restaurant guide, with millions of diners using our site every month. We publish articles, guides, ‘best’ lists, reviews, round-ups, foodie news and more.See more
