No refund for cancelled event. Despite several emails and tweets to the convention organiser, I have still not received a £260 refund for 2 regular tickets for the Ultimates:Amalgam convention. Attendees were promised a second email giving the option of refund or transfer of tickets to another event, but this email did not arrive. What makes this worse is the fact that the organiser was very good with communication during the pandemic. As a regular customer of this organiser I am very disappointed with the lack of response and just want my money back.
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The UK's no. 1 organiser of genre TV and Sci-Fi conventions.
