Starkings & Watson was a good agent, well approachable and quick with the listings. We reduced the rent to aid them in securing interest and they got a viewing shortly after the property went on the market at the new rental value. They were good at communicating that the viewing was going ahead.Unfortunately, they were not on time for the viewing, in fact 45 minutes late and therefore i (the landlord) had to conduct the viewing. If i had not been there the viewing had not gone ahead as the agent was not able to get of hold of either the potential tenant or myself. Lucky as i am a proactive landlord, the viewing went ahead.When discussing the lateness of the agent, they advised it was due to travel times, which makes me think they should not have expanded their scope of work outside Norwich.Also, Chris Starkings, does not believe a reduction of fee should be accounted for, due to missed/late apportionments.Regardless of all this, the application is moving forwards and we are likely to secure the tenant. The office/referencing team at Starkings have been in contact quickly and i have been told to expect a few days before referencing is complete
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