TERRIBLE DO NOT BOOK - wish I had the good sense to look here before booking. We had a Polaris 6 van and had to have THREE van substitutions over our 6 week trip due to various issues. The most concerning of which was a damning report from a mechanic stating the vehicle was unsafe to drive and posed a serious fire risk. The process to change vans was hideous and we spent over 5hrs on the phone to Star Rv throughout our trip plus another 8 trips to different mechanics to prove the various faults with the vans wasting time and resulting in changes to our planned itinerary. In addition to the unsafe wiring / fire hazard - one van was leaky so we were absolutely soaked on 2 nights when it rained, the fridge didn’t work in the other 2 so we had spoiled food, and we were unable to freedom camp as advertised as the vans didn’t charge whilst driving The compensation process and complaints process were appalling in my view these guys shouldn’t be allowed to operate. Honestly i was disgusted with the service and quality of vehicles - the worst £7000 I’ve ever spent and I wouldn’t wish this experience on my worst enemy.
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Star RV motorhomes are the perfect choice for those seeking a little something more. Whether travelling as a couple, a family, or as a group of friends, you can experience the feeling of freedom in our spacious and comfortable fleet of vehicles.
At Star RV we believe the best experience of life is one spent exploring, discovering and being close to nature. Our thoughtfully designed motorhomes make the most of space and are ideal for travelling around the country and creating special memories with friends and family.
Each vehicle offers superior comfort whether you’re sleeping, entertaining or travelling, and comfortably sleep from 2 up to 6 people. We have branches in both Australia and New Zealand where you can pick-up and drop-off vehicles. Your experience is front of mind for us, and our easy online check in, an expert support team who share your passion for travel, and a 24 hour roadside assistance service means you can relax and enjoy your adventure.See more