startnewfinancial.com

2.5
2.5 Based on 32 reviews

Start New Financial is a U.S. company headquartered in Grand Rapids, Michigan. Over the last few years, Start New Financial has helped thousands of clients eliminate, in total, millions of dollars in debt. Start New Financial is a member of the American F...

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Cecilia Turner
Lack of Communication

I am frustrated with the lack of communication. Five days ago, I requested to cancel due to the ridiculous situation. Now they say I need to wait another five days. They easily take my payments but want to send a check for my balance, which I suspect they will take most of. Their services haven't improved my credit at all; I'm improving my credit by paying things off myself. They seem unmotivated to let you cancel. I have sent them multiple emails requesting to cancel, and they keep delaying. I don’t trust them at all, and I’m documenting everything because their claims do not match my records from the past 28 months.

1
Date of experience: Dec 09, 2025

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Business Details

  • Start New Financial is a U.S. company headquartered in Grand Rapids, Michigan. Over the last few years, Start New Financial has helped thousands of clients eliminate, in total, millions of dollars in debt. Start New Financial is a member of the American Fair Credit Council; the International Association of Professional Debt Arbitrators; and the Better Business Bureau, with which Start New Financial maintains an A+ rating.

    Start New Financial’s team members have, together, decades of experience in the debt-resolution industry. Start New Financial’s team members maintain accreditation from the International Association of Professional Debt Arbitrators.

    Start New is committed to helping its clients and in conducting it's business honestly, ethically, and professionally.See more

  • email customercare@startnewfinancial.com
  • call 8889102632
  • language https://startnewfinancial.com

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