I made a withdrawl request on 20th November 2025. I was waiting until 1st of December. I contacted them via email several times, I spoke with live chat 4 times. They are claiming they sent the funds to my bank account. When I ask them to send me the original confirmation of payment in XML, they don't have it. My bank asked me for this document so they can see all the details of transaction. Startrader did not give me this document - they do not have it. So be careful, they are kind when you deposit the money. But when you want to withdraw the money, you can not do it. If they solve the issue, I will update it here.The Startrader answered that they are dealing with the case.UPDATE: After 3 days I received another email with THE SAME PHOTO they sent me before. It is not the original confirmation of payment. My bank can not track the transaction because this photo does not contain the broker's bank details. They are just playing with me all this time. The transaction was never really made. If it was they would provide the proof - but they do not have one because the money was never sent to my bank account. They are scam - stealing money from people.
Claim your business profile now and gain access to all features and respond to customer reviews.
As a globally leading broker, STARTRADER provides a transparent trading environment and exceptional services to clients in over 200 regions worldwide. We offer a wide range of trading products, including forex, precious metals, stocks, indices, commodities and ETF, along with diverse platforms. Additionally, we showcase our comprehensive service capabilities by providing tailored liquidity solutions for institutional clients, securing a unique position in the industry. STARTRADER is regulated by five top-tier authorities—SCA, ASIC, FSCA, FSA, and FSC—ensuring the highest standards of security and trust for our clients.See more
