I asked for additional support during the application process, and requested a phone conversation, but this was not offered. After they responded to one of my emails, I replied within a few minutes, only to receive a notification that the person had gone on holiday. By the time they returned, my credit check had expired. I really trusted that they would help me, but I am very disappointed. I spent time working on the business plan and meeting all their requests. I don’t understand the purpose of all this if they did not support me when I asked for it.
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The Start Up Loans Company was established in September 2012, with a mission to help new and early-stage UK businesses access affordable finance and mentoring support.
