I had an unbelievably frustrating experience with this company that I feel compelled to share as a warning to others. Avoid this company at all costs. They wasted 3 months of my time with endless, redundant requests for information. Despite my excellent credit score, never missing a payment, and my business invoicing over 100K in just 6 months, they still refused to grant a measly 15K loan for essential equipment and licenses we needed to grow.The entire process was a nightmare. Daniel Hughes, who was handling our case, was an absolute disaster. He was disorganized, incredibly difficult to communicate with, and kept asking for more and more information until it became unbearable. Even worse, when trying to call Daniel we kept speaking to a guy called Nathan, the situation deteriorated further. Nathan's attitude was disrespectful, unprofessional, and showed zero respect for us as clients.We are now in the process of filing a complaint with the Financial Conduct Authority (FCA) because this company should not be allowed to provide such terrible service. They market themselves as providing "start-up loans," but even if your business is thriving, they will still find an excuse to deny you.Trust the poor reviews you see about this company. I wish I had. There are plenty of better options out there. Save yourself the frustration and avoid this company at all costs. Absolutely awful experience—never again.
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The Start Up Loans Company was established in September 2012, with a mission to help new and early-stage UK businesses access affordable finance and mentoring support.
