Stately Albion Homes are beautifully designed there’s no question about that.. However their aftercare service IS a different matter. The impression is that once they have your money they can’t be bothered with you . They say they’re coming round to fix problems but don’t turn up. They are supposed to let you know when they’re coming but never do. When you do get a visit there’s always “ a sharp intake of breath “. And your told they don’t have the parts for the job. Most problems have been sorted out by ourselves in the 15 months since we bought this home new. We’re still waiting for them to replace a faulty temperature bar for the en-suite shower. Every time we phoned we were told it was on order. ... they sell them in B & Q. It doesn’t take six months for heaven’s sake ... But to cap it all they have told the park’s owners that all our jobs have been completed !! What a joke !
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Europe's oldest park home manufacturer, specialising in the construction of residential park homes and holiday lodges since 1963.