stately-albion.co.uk

2.2
2.2 Based on 82 reviews

Europe's oldest park home manufacturer, specialising in the construction of residential park homes and holiday lodges since 1963....

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Rob Foster
Have the home checked thoroughly before buying !

I bought my home (stately ) in May 2021. It’s now November 2023 and still having major problems actually I’m lucky and so are my neighbours to be alive.Firstly the bathroom flooded as the pipe to let out the water from the Bath had not been fitted correctly ! Then I had a faulty plastic pipe underneath the sink in the kitchen which leaked water and ruined the cupboard below !After this the on-suite shower began to leak leading onto the skirting Boards which have been replaced Four times and is still leaking,the grouting in the shower has begun to crack in numerous places I was told by a worker from stately there’s a leak somewhere behind the tiles and everything needs to be redone ! Summer 2022 the outside wall started bubbling.Since I moved in there had been an awful smell in the bathroom which I thought could have been connected to the flood I was told to run the taps to flush the pipes !Around April 2023 I noticed a flood of water coming out onto the concrete under the home I managed to get an emergency plumber, the plumber went under the house and said there’s about 5 inches of water covering the underneath that was the least of my problems ! The plumber managed to find the leak when he removed the tumble dryer his exact words were “ This place is a death trap if I went home without making this safe I’d never sleep !” The water pipes from the boiler had not been fitted correctly the condenser pipe which is plastic had not been done up he stated the condenser pipe should be nowhere near the water pipes or gas pipe ! ! The leakage had covered the wooden base rotted the two copper pipes and had just begun to rot the GAS pipe he stated if that had gone the whole block would have gone with it !!!!!! After this saga it just didn’t stop the pipe to the toilet in the bathroom had been fitted incorrectly and the waste for nearly three years had gathered underneath on the membrane !I had a major stroke Xmas 2021 due to the stress this place had caused I have been under the Doctor who stated that living with the waste from the toilet could have contributed to the stroke as well as breathing problems.The outside wall which was bubbling finally got done in May 2023 which four weeks later it cracked and is worse than it was before.At present I am and still waiting for the shower to be done AGAIN and the outside wall to be repaired AGAIN. I will be consulting with my solicitor and or the Environment Health officer due to the liability of this company it seems to me nothing will be done until something serious happens and the Media are informed !!

1
Date of experience: Nov 02, 2022

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