We purchased a show home at a residential park and on viewing the home there was no door between the kitchen and the lounge. We were advise to add this to our snagging list as it had been removed to make it easier to show people round. We moved in and did just that along with other snags, submitted them to Stately only to be told that our snagging would not be done because the home had been sited for more than 45 days! Our park fought our corner and we eventually got most of the snagging completed. However the door needed to be ordered and we were advised by stately that this would be approximately 4-6 weeks. Not a problem we thought, as of today we still don't have a door and Stately have now told us 7 months on that our home doesn't have a door in the spec!Their aftersales is shocking and I only wish we had known this before buying from them.BUYER BEWARE
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Europe's oldest park home manufacturer, specialising in the construction of residential park homes and holiday lodges since 1963.