12 months of hell After waiting a year for our Stately PH with delay after delay it finally arrived in April this year. On inspection we found the shower in the main bathroom was still leaning up the wall not fitted, in the ensuite as l am registered disabled l asked for a low threshold and a pivot door which was on the specks and plan l got neither, the main island in the kitchen was not what we ordered and doesn't match the rest of the kitchen as did the island we ordered no lights above the island as in the specks, lots of other minor issues of bad workmanship too, We cannot move in and have visited the park manager with our complaints as to who's fault it is that neither Stately nor themselves noticed the specks did not match the plan. Unfortunately on the day of the snagging we were caught on the A12 for 3 hours after an accident so never made it so when we attended at a later date only then was the mistakes pointed out. The park owner who blames Stately for changing the details without informing us and after numerous correspondence from her and ourselves Stately obviously thinking now the park owner has paid them doesn't want to know and has completely ignored all our correspondence. Looks likes the next step is a solicitor but who do we sue Stately for getting it wrong or the park owner who didn't spot the mistake after paying for it in full?
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Europe's oldest park home manufacturer, specialising in the construction of residential park homes and holiday lodges since 1963.
