Terrible customer service. They sent me the wrong size shoes (ordered a size 6, received a size 3). I requested a refund, and while they acknowledged my email, they insisted on sending a replacement instead. Given that my initial order took two weeks to arrive, I declined and reiterated my request for a refund. Now they are refusing to comply with my consumer rights and are only offering a replacement. I'm very disappointed and wouldn't recommend buying from them.
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