They pressured me to provide my supplier information while they already have a database of suppliers to offer to other clients. I reversed the funds to a different bank account, yet they decided to hold the funds even though the transfer was marked as processed. They transferred from my own account and won’t disclose where the funds are located. I’ve refused their request, and they continue to hold over 130K USD for a week now, unrelated to any transactions. I had to file a complaint with the Money Service Operator (it's not a bank, as they will open an account elsewhere). I strongly recommend considering alternative options that are more competitive on exchange rates and lower transaction fees.
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