They pressure me to provide my supplier information while they maintain a database of suppliers to offer to other clients. I reversed the funds through a different bank account, yet they have chosen to withhold the funds, even though the transfer was marked as processed. They transferred from my account but won't disclose where the funds are located. I rejected their request, and they continue to hold over 130K USD for a week now, unrelated to the transactions. I had to file a complaint with the Money Service Operator, as they are not a bank that can open an account elsewhere. I highly recommend considering alternatives that offer better foreign exchange rates and lower transaction fees.
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