I'm utterly disgusted with the lack of service from Stef & Philips. After sending them an email with a serious concern, I was met with complete and utter silence. They haven't even had the courtesy to send an acknowledgement.This demonstrates a total lack of accountability and proves they simply do not care about their clients or the issues they raise. They do not listen to any complaints whatsoever. It's clear that once they have what they want, you cease to exist.Now, watch as they likely respond to this public review with a generic, copy-pasted message. They'll probably say something like, "We take all complaints seriously, please contact us at customerservice et stefphilips dot com".Don't be fooled. I've already done that, and it's a black hole. It's a useless gesture to make them look accountable in public, but the reality is they don't answer. If you want a company that listens and takes responsibility, look elsewhere. Avoid at all costs.
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