Ignored serious antisocial behaviour complaints for an unacceptably long time (Feb-Apr) then issued warnings that had no effect only seemingly after council prodding (SIX seem to be their protocol) for routine door-slamming at around 2AM following loud talking on approaching the house and inside which routinely woke myself and other tenants up. Some of these worked and two of us, including a working one, complained on the same day, March 23rd, about this to their housing officer in person as it was very disruptive to our sleep. I even sent the landlord a picture of the road-digger-style ear defenders I had to wear (impractical and very uncomfortable) and showed them to their housing officer. There was also a strong smell of drugs from this tenant's quarters: weed and a sickly-sweet, pervasive cloying smell which is consistent with much stronger drugs, so online research tells me, (and the disinhibited behaviour) and a very odd visit at 6am on a Sun which resulted in a big argument between the tenant and his visitor. Visitors routinely called well after visiting hours and throughout the night, against the rules, as two of us reported to the HO, and there was much loud talk throughout these nights. Since there is no CCTV it is impossible to prove these after-hour carry-ons (why don't they have it? It would protect good tenants), but I complained by phone, e-mail, and in person about it plus alerted the Council and have e-mails to prove it. There was also drinking going on against the rules with the empties discarded in the recycling that the HO could have responded to at any time, only noticeable after that tenant moved in. Ditto the drug smell. Registration forms documenting the presence of tenants were delivered between 20th-25th of the month for that month from Feb till May, making it impossible to track the presence of tenants if needed for the first 3 weeks of each. I told the landlord that all this disturbance had led to insomnia and a reversed sleeping pattern on my part which was now on my medical records and was probably actionable. They said they were 'extremely sorry' but still did not track properly via the forms (one way of evicting him) and insisted on yet more warnings despite these being ignored, the behaviour being seemingly trivialized instead of taken seriously even though it was anything but trivial and potentially criminal given the drug smell. Weed for sure. Harder drugs suspected too. The situation became so untenable to me that I simply walked out at 60 and went to live in a tent. Yes, I can prove it by reference to both Council and DWP records. Prior to that it was a great house share and I liked living there. One tenant changed everything and he should have been dealt with far less leniently than he was given that in TA there are no protected rights. So why all those warnings? So no, I would have nothing to do with this landlord again, and far from relieving homelessness, their failure to resolve the situation in a timely manner, if indeed they actually have yet, has made me homeless. This should never have happened and is an even bigger injustice if the offender is still in place.
Claim your business profile now and gain access to all features and respond to customer reviews.
We provide safe and secure accommodation and vital related services to local authorities, housing associations and charities – all funded by investors who care.
