Communication is near non-existent. I have to raise a fuss to get anyone to respond to me after repeated requests. I kept telling my specialist Crystal repeatedly that there were quarters missing. She would not respond. I got a hold of the supervisor who was helpful, Vanessa. Now I am having difficulty getting her to respond. I have sent the form 8821 multiple times and it is still not on file. The quarters were filed 3 weeks apart becauseof errors on their part and no communication. It has been an awful experience.
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