I haven’t actually tried the product but I am as unsatisfied as I could be with costumer services.
I have seen the ad on Instagram, clicked and checked out without changing to my size. I emailed costumer services right away, as the promise was 27/7 service on the website I thought I would receive an answer before the shipping. But no, I got an email 5 days later, saying they would forward my message to a different team. I NEVER got an answer, got the wrong size product and now I am really hope they fulfill the promise of refunding unhappy customers.
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