I write this review after previously giving this company a 5 star review, as the quality of service I have received from Steve apparel has significantly declined over the course of doing business with them. The original sample I received from the company was created to my exact specifications (barring a few minor adjustments), and I was extremely satisfied with the product. However, after 1 wash cycle said sample shrunk significantly (at least 1 full size, possibly close to 2). I mentioned this to my project manager and he guaranteed this would not happen when I received my final product. He was right, the final product did not shrink after being washed, however the product I received was completely different in terms of sizing compared to the sample. I gave Steve apparel explicit measurements for how I wanted the product to be sized, and the sample I received (prior to washing) was right on par with the measurements I had sent, however by the time the final product arrived it was sized completely wrong, and fit horrifically. After mentioning this to my project manager he offered me a mere 7% discount on my NEXT order. As if I would choose to do business again with a company that delivers such an inconsistent product and has been so difficult to do business with. So now I have 80 t-shirts of sub-par quality that don’t fit correctly that I have to sell to my customers otherwise I’m in the hole $1600. This is not to mention that the logo was sewn incorrectly on all size XXL shirts. The logo was supposed to have an arc to it, and it does on all S,M,L, and XL shirts, but then is straight as a board on the XXLs and there is no arc. So not only do I have an inferior product that does not fit correctly, any of my customers who want to order a XXL will be receiving a product that does not match the product advertised to them. Now, to top things off, I cannot get in touch with my project manager regarding this issue. At one point I also requested some images of my product to use as the icon in my online store, and it took 2 text messages and multiple phone calls to get in touch with my project manager only for him to tell me they couldn’t provide that for me. Upon further research, I also came to find out that Steve apparel has bought reviews on trust pilot, so all of the good reviews on here (aside from my previous review) are most likely fraudulent. For these reasons I would never recommend anyone do business with Steve apparel.
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Steve Apparel offers a full range of custom apparel manufacturing services, including everything from start to finish. Whether you're a startup clothing brand or a well-established large organization, we ensure that the clothing items you order are of the highest quality and design.
We work with our customers to create, design, and manufacture amazing clothes. We're here to help you every step of the way. With our cut and sew manufacturing services, you will create the final product of your dreams.
The main goal is to provide customized clothing of the highest quality, reliable and affordable to clothing lines. Our skilled staff pays close attention to every detail of the project, from fabrics to materials and customization possibilities.See more
