While the watch itself is beautiful, their website is misleading w false advertisement re shipping times. They offer an expedited shipping service for an additional fee, for shipping in 2-4 business days. I ordered my watch Nov 20 and it arrived Nov 28, over 6 business days (their standard delivery) missing the event for which I ordered it. Despite paying an additional fee for 2-4 days delivery from time of order, they refused to refund the expedited shipping fee claiming requiring additional 2-3 days processing time which is listed NOWHERE on the product shipping and delivery details when you go to order it. Their complete lack of ability to address the fact that their website ONLY states the shipping time and not the processing time when you go to order just shows that their customer service and general website information is highly flawed and advertise falsely. Don’t pay extra w these people for expedited delivery, because when it doest’t arrive in time, they keep your money and try to gaslight you. Hi BBB
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Steve Muller DIY Timepiece is dedicated to crafting watches that reflect individuality and creativity, transforming timepieces into personal statements and works of art. Our mission is to empower people to express our unique style through high-quality, versatile designs, while promoting sustainability and the joy of creation. Each watch is an embodiment of adventure, innovation, and fun, offering more than just a way to measure time—it's an experience.
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