How can I be anymore disappointed. As someone who has been a previous customer, I loved their products and was super excited for my sixth package from them. As most people complain about the long timelines and waiting for their packages, I’ve never had an issue for waiting for their products, especially since they are made to order. What I do have a problem with is trying to tell my side of the story and then the company flagging it. I will put it simply, 1 star, simply for the customer service alone. I really wanted to like supporting this company as many of my other anime/gamer friends love them, but I definitely can’t continue on. Absolutely upsetting.
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