Everything was worth the wait and the price. The packaging, the customer service, the quality of the garment, and they even included a few extras in the order.I ordered the Howl's Moving Castle cardigan for my son and it's his favorite jacket now. The quality is amazing, super soft, and not something you can just get off the rack at the store.Because their products are ethically made, the shipping did take quite awhile. I ordered the cardigan in November and did not receive it until June, but it worked out because instead of a Christmas present, it ended up being a great birthday gift ^_^. I'll admit I was nervous waiting, but anytime I got anxious and reached out, customer service was ready to assure me when it would be arriving and that they were working on the order. I'm actually planning on making an order again. It's much more meaningful to have a unique piece that won't fall apart like the stuff at Hot Topic.
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