Unfortunately I have to write this review, but however I promote start-ups I believe they have some serious work to do at their customer service. I ordered a promising backpack on 22th of october 2025. The delivery took about a few months, so eventually I ordered another one at the competition Salomon. After a very very long while I got the news that the bag arrived in customs and extra taxes were needed. Surprising because I already payed taxes in the UK, but I could have known this ofcourse. I decided to let it be returned to sender and cancel the order - since I already was enjoying a nice alternative for a few months. I contacted Stolt for a refund, a few times through mail, a few times through whatsapp. No response nor refund whatsoever...I gave them a few chances to rectify this situation, but unfortunately there was no action nor response from their side.A very expensive mistake!Order #20128
Claim your business profile now and gain access to all features and respond to customer reviews.
London based boutique manufacturer of premium quality commuter bags. "The best bag for your new commute".
Free shipping. 2 year warranty.
