Ordered the bag (August 2023) after good reviews online on running website but the straps broke within a few months. Emailed and called the company but no response.Update Got a response and the founder of the business has called me and was clearly keen to fix the issues and was very apologetic. Offered a number of solutions so will be testing out a new bag. One call totally changed my perception about their customer service and will update rating after a few weeks of trialling the new bag.
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London based boutique manufacturer of premium quality commuter bags. "The best bag for your new commute".
Free shipping. 2 year warranty.
