This is a follow up to my previous review. JJ located our remaining tile and had it shipped to us. Tile looks great. Thank you JJ.My husband and I bought tile from this company based on online reviews and we are very dissatisfied with their customer service. Three to four weeks ago we received only half of our order. Two weeks ago we sent an e-mail to JJ inquiring where the remaining half of our order was. His response from was that the remaining half of our order was on a truck in New Jersey that was staying there because of the heavy snow and that he would e-mail us a date that it would be shipped. We never received any more info from him so once again we sent him an e-mail wanting to know where our tile is. JJ’s response was that he did not know where our tile was so he did not know what to tell us. We are still waiting to find out where our tile is. One would expect that if you cannot receive the product that was ordered that you would receive a full refund but we have not received that either.Still waiting in Illinois,Karen Beckett
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