Got my new Anycubic Kobra S1 Combo printer and had an issue with the print head. After contacting support they were prompt in asking questions to help figure out what was wrong. After a few emails it was determined that the extruder was the issue and advised me they would be sending a new one out to replace the defective one. Support was very prompt and sorry I was having issues and wanted to make me happy as fast as they could.I would buy another Anycubic 3D printer due to the treatment I received. Plus there printer is very well made and does a great job.
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